Create an Alert for Fees That Need Attention
This use case is in preview, the conversation shows how the AI Assistant is expected to handle it, and what it answers or does today may differ from this example.
Overview
Tell the AI Assistant which Fees to watch, when a Fee needs attention and who should hear about it. The assistant asks for what is missing, such as the threshold, and shows you the alert on a card before creating it: what it checks, the levels, when it runs, who receives it and on which channels. It also tells you what the alert would send if it ran today.
Once you select Create, the alert runs as an automation on the schedule you chose. Each account director receives a notification with the Fees of their clients, marked Attention or Action required, and the reason behind each one.
The agency, clients, Fees, jobs, people and hours in this example are illustrative. The Fees each person is told about depend on their access.
An example conversation between an account manager and the AI Assistant, and the notification the alert sends later.
Every Monday, tell the account directors which fees need attention and why.
I can set that up as a weekly alert. When should a Fee count as needing attention: by the hours consumed, by the value, or both?
By hours. Warn at 85%, and make it urgent if it’s over or will go over before the end date.
- Checks
- Active Fees: hours consumed against contracted hours
- Attention
- 85% or more of the contracted hours consumed
- Action required
- Over 100%, or forecast to go over before the Fee’s end date
- When
- Every Monday, 08:00
- Who
- The account director of each client
- Channels
- Web, Email
- If it ran today
- 2 Fees Action required, 3 Fees Attention, 4 account directors notified
I reviewed the alert and selected Create.
The alert runs next Monday at 08:00. You can pause it, change it or delete it by asking me, or in Maintenance → Automations.
Orvella Tea Retainer 2026 is at 96% of its 1,200 contracted hours and will go over around 20 November. Most of the extra hours come from Website Refresh, 52h above its estimate after two product pages were added on 14 October.
Velmont Bakery Fee 2026 is at 87% of its contracted hours, with eight weeks left. At this pace it ends the year at about 98%.